We’re a national business and leading salary packaging provider and have been helping employers and employees make the most of their benefits since 2004. We have the knowledge, expertise and capability to support a wide range of needs across both General Salary Packaging and Novated Leasing.
Choose RACV Salary Solutions
As a member-based organisation, we’re motivated by our philosophy of providing great value services to members, which means we put members first.
We understand the value of customer service and deliver a great service experience by:
- being friendly, caring, respectful and helpful
- listening and asking to ensure we understand
- finding a fair way to meet our members’ needs
- getting it right the first time
- following through until we reach a solution
We’re committed to full transparency across all aspects of our service, which means no hidden costs and clear explanations of our fees and charges.
Being a partner means we share your challenges
The employers we service are more than clients, they are partners. We work together to create tailored solutions that work for both you and your employees.
Employees have 24 hour/7 day a week access to their online account and can check their packaging details any time. We also provide personal and tailored assistance whenever it’s needed.
We regularly visit work sites to provide your employees with the most up to date information about the benefits available to them and how this can help boost the value of their take home pay.
We offer the perfect blend of technology and personal service, through our specially designed in-house system, Fusion, and our expert sales and customer service teams. Here’s what some of our current partners say about us.
RACV, a name you can trust
Caring for our members and their local communities is at the heart of RACV’s mission. We’re committed to devoting time and resources to projects, initiatives and activities that have a positive impact.
RACV’s community engagement programs provide financial, in-kind and volunteer assistance to a wide range of charitable and community organisations. We support projects that aim to improve quality of life, relieve suffering and disadvantage, enhance safety and security, encourage innovation and community development, or protect and preserve the environment.
RACV has provided a valued service to millions since its formation as a motorists’ social club in 1903 and takes its obligations as a responsible corporate citizen seriously. You can find out more about RACV at www.racv.com.au