Entertainment Card FAQs

How do i know how much money is available on card?

We’ve partnered with Westpac to offer our Entertainment Card and you can access the most up to date information about your card activity, including your account balance, your latest transactions and your card statements through Westpac Live.

Can I use my Entertainment Card overseas?

Yes your Entertainment Card can be used where VISA is accepted both in Australia and overseas. If you are planning on using your card overseas, please notify Westpac on 1300 650 107 (8am – 8pm ACST 7 Days) prior to your departure to assist in managing fraudulent use.

What is the benefit of having an Entertainment Card as well as a Solutions Card?

If you already have a Solutions Card you’re taking advantage of your general tax-free limit. By including an Entertainment Card, you get an additional $2,650 tax-free limit on top of your general tax-free limit. This means that each FBT year you can allocate $15,900 or $9,010 of your pre-tax salary, depending on your industry to a Solutions Card, and an additional $2,650 to an Entertainment Card.

I'd like to take advantage of the increase in Entertainment benefit. How do i do this?

A great benefit of the new Westpac Entertainment card is that you can use it to pay for dining out, venue hire, and holiday accommodation, so you no longer need to package to these items separately. From July, we will be contacting those employees packaging to Entertainment benefits, to discuss increasing their packaging. We will ensure that the full annual allowance will still be enjoyed. If you would like to increase your packaging before then, please call us.

How do I change my Entertainment Card PIN?

The Entertainment Card is managed by Westpac. If you need to change your PIN, log in to your Westpac Entertainment Card account online through Westpac Live or contact Westpac on 1300 650 107 (8am – 8pm ACST 7 Days).

What if my card is lost or stolen?

If your Entertainment Card is lost or stolen contact Westpac as soon as possible on 1300 650 107 (8am – 8pm ACST 7 Days).